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What does it mean if my bill is marked as "In Collections"?

If your bill is marked as in collections, it means that the invoice in question has been moved to a debt collections agency. Please contact the debt collections agency directly to arrange for payment.

If you believe that your account was sent to collection in error, please utilize the contact information specified in the letter you have received to update us on details about your account.

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If you have more questions, one of our support representatives is here to help.
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